When you're falling behind on your house payments and you need to work something out with the mortgage servicer, you want to talk to someone in the loss mitigation department.
The following list contains the names of mortgage servicers and their phone numbers. The numbers connect directly to the loss mitigation department when possible.
Mortgage servicers
Company name
Phone number
ABN AMRO Mortgage Group
(merged with CitiMortgage Corp.)
(800) 783-8900*
Accredited Home Lenders
(refinance)
(877) 683-4466
AMC Mortgage Services
- (now CitiResidential Lending Inc.)
(Also handles loans originated by Ameriquest
and Argent)
(800) 211-6926
American Home Mortgage Corp.
(877)
304-3100*
Ameriquest
Mortgage
(Debt collection -- see AMC Mortgage Services)